Glossary
Turnaround time
The elapsed time between a vehicle's handback and its next handover — covering cleaning, fueling, inspection, and admin. Short turnaround means more rentals per vehicle per month.
Turnaround time (sometimes "T/A" or "back-on-the-road time") is the operational window between when a vehicle is handed back at the end of one rental and when it is ready to be handed over for the next. The window covers cleaning (interior and exterior), refuelling to the policy level, the post-rental inspection, any damage repair routing, and the back-office admin (closing the old agreement, releasing the deposit, freeing the vehicle in the system). Industry benchmark for a clean handback with no damage is 30-60 minutes.
Turnaround time is one of the most direct upstream drivers of utilization. A fleet running 90-minute average turnaround is structurally capable of more bookings per vehicle per month than one running 4-hour turnaround. The slowest segments are usually damage triage (the vehicle is stuck waiting for assessment) and fuel handling at non-airport locations (no on-site pump). Operators that have visualised turnaround in their ops dashboard typically cut it by 30%+ within a quarter just from focused attention.
In renviq the turnaround clock starts when the handback inspection is signed and stops when the next handover starts. The fleet view shows this gap per vehicle, with the cleaning/fuel/inspection sub-steps timestamped — so operators can find the bottlenecks before they show up as missed bookings.