Glossary
GAP insurance
An upsell product that covers the difference between what CDW pays out and the vehicle's actual market value if the rental car is totaled or stolen.
GAP insurance — Guaranteed Auto Protection — exists because CDW alone often doesn't make a rental company whole if a vehicle is destroyed or stolen. CDW caps the renter's liability at the excess, but the rental company still has to recover the rest of the vehicle's value somehow. GAP covers that gap: the difference between what CDW + third-party insurance pays and what it costs to replace the car at market value.
From the operator's side, GAP is a hedge on tail risk for premium and high-value fleets. A new 50,000 EUR vehicle written off in a covered incident might recover 35,000 EUR through standard insurance — GAP fills the 15,000 EUR gap so the operator doesn't carry the loss. From the renter's side, it's an upsell that converts well on premium and luxury bookings where the consequences of a total loss are visible to the customer.
GAP is sold as a separate line item on the rental agreement, priced per day. In renviq, optional coverage products like GAP are configurable extras on the rate card — they appear in the booking flow, are added to the agreement on acceptance, and roll into the invoice as discrete line items, so the operator can measure attach rate and revenue per product just like any other upsell.