Glossary
Driving license check
The verification step at handover where the operator confirms the renter's license is valid, of the right category, held long enough, and (for foreign renters) accompanied by an IDP where required.
License check is the mandatory verification at handover that the renter is legally entitled to drive the vehicle. The operator checks four things: the license is valid (not expired, not suspended), it covers the vehicle category (a standard B class doesn't cover a 5-ton van), the renter has held it for at least the minimum period (usually 1-3 years, longer for premium vehicles), and — for foreign renters — that an International Driving Permit accompanies the home license where required by the rental jurisdiction.
Skipping or sloppily doing the license check is the single most expensive operational mistake a rental can make. An unverified or invalid license voids every insurance layer on the rental — TPL, CDW, LDW, PAI, SLP. The operator and the renter then face uninsured liability for any incident, which on a serious accident can be life-changing for both parties. Counter staff are trained to refuse handover rather than accept a marginal license; that refusal is universally backed by the insurer's underwriting rules.
In renviq the license check is part of the handover flow — the renter's license number, country of issue, category, issue date, and expiry are stored on the customer record, and the operator confirms verification at handover with a signature. Foreign-license bookings are flagged so staff know to ask for the IDP at the counter.